Art and Home's customer service goal is simple: We are committed to providing our customers with great products at fair prices.

We are a family owned and operated Online store, and your satisfaction is very important to us.

To obtain the status of an order, enter the confirmation number (found on your Invoice Email) and hit "GO"

Our Customer Service Commitment:

Did you ever wonder how much of the product price you are paying covers those 1-800 numbers you see on other Web sites? Even if you have no need to call the number and even though it's promoted as being "toll free" you're still paying for it with every purchase you make.

In order to keep our costs down, so that we can pass the savings along to you, Art and Home does not operate a traditional call center. If you have any questions regarding your order, please send us an e-mail at support@art-and-home.net, or use our 24/7 Toll Free Message Center at 1-866-445-3298 xt 101. We will respond as quickly as possible, usually within 24-hours.

In today's era of electronic communications, why pay more when most questions can be answered by e-mail?

For more information on Art and Home, and our commitment to customer service, please read:

For the Fine Art of Living

Some Feedback from our Customers!

Very attractive, high quality item! Very fast shipping, VERY happy with it!!!

The tapestry is beautiful.... Very satisfied!

Beautiful tapestry. Fast shipping. Will be back!

Fantastic, I received my item in a matter of days.

Beautiful Tapestry! Super Fast Shipping! Will Buy From Again! THANKS!

Excellent communication, and prompt shipment. Thank you. Will buy from you again

Absolutely gorgeous tapestry! Thanks! AAA+++++

GREAT PRICE, GREAT DEAL!!!!! DON'T GO ANYWHERE ELSE!!!!

Tapestries are too awesome for words; great seller, highly recommended!

Beautiful tapestry and top notch customer service - many thanks!!

order, enter the confirmation number and click Go!.

CONTACT US

24/7 Toll Free Message Center:
(866) 445-3298 xt 101

Order Fax Line: (866) 445-5798

E-mail: support@art-and-home.net

Got a Question? Check our FAQs

CUSTOMER SERVICE HOURS
Monday - Friday
(Excluding Holidays)

12 p.m. - 8 p.m. EST

Customer inquiries may be responded
by Email. We will respond as quickly as possible, usually within 24 hours.

LOCATION

Admin Office:

Art-and-Home
53 Grants Way
Barrie, Ontario
L4N 0J4

Product Distribution Centers:

Although our Admin Office is in Canada, all prices are in U.S. dollars and most products are warehoused in and shipped from the U.S.

Personalized, Custom & Special Order items may ship directly from the manufacturer.

Please note that we do not carry inventory in our Canadian Admin office and we do not operate a storefront at this time.

RETURN POLICY

All of our regular stock products come with a 15 Day Money Back Guarantee, unless otherwise noted. Simply contact us for instructions on how to return your purchase within 15 days of receipt for a full refund of the original purchase price.

Each return will require a Return Authorization Number to ensure that your refund or exchange is processed in a timely fashion. Please contact our customer service department at support@art-and-home.net before returning any items.

Items returned without a Return Authorization Number or proper return documents may be refused.

EXCEPTIONS:

Certain Special and Custom order items are covered by a damaged / defective item exchange policy only, and are not included in our 15 Day Money Back Guarantee.

See our Policies Page for complete return policy details.

PAYMENT METHODS

Art & Home is Proud to Accept the Following Payment Methods:

We can also accept payment via Cashier's Check, Bank Draft or Money order.