Additional Information

Additional Information

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
Art & Home

Return Policy



30 Day Money Back Guarantee

All of our regular stock products come with a 30 Day Money Back Guarantee, unless otherwise noted (some exceptions apply).

A Return Authorization Number is required for all returns. 

Simply contact us for instructions on how to return your purchase within 30 days of receipt for a full refund of the original purchase price (shipping and handling is non-refundable).  Items damaged in transit must be reported within 7 days of receipt. 

Please contact our customer service department at before returning any items.

Items returned without a Return Authorization Number may be refused.


Certain Special and Custom order items are covered by a damaged / defective item exchange policy only and are not included in our 30 Day Money Back Guarantee. These include:

  • All Personalized Items, including Address Plaques
  • All Infinity Instruments products, including Indoor and Outdoor Clocks (Products are identified with INF in the product SKU)
  • All Meyda Lighting products (Products are identified with MYD in the product SKU)

See our Special Order Return Policies Page for complete details.